The HBT Management Development Programme

1. The Motivation
2. The Skills
3. The Resources

Numbers 2 and 3 are easy, IF you have worked out number 1.

Managing Yourself, Part 1, utilises Motivational Maps™ to identify your current motivational drivers and compare these with your current role.

This leads to a choice. You could utilise your current level of motivation to focus on the specific goals and achievements required to make your current role a success. You could set out to renegotiate your role to create a better match between your motivational drivers and your required outcomes, thereby adding greater value to your organisation. Or you could start planning how you will move into a new role that is better aligned with your motivational drivers.

Whatever your choice, it has to lead to action. The Motivational Map™ is the catalyst for your Personal Development Portfolio that will build throughout the programme.

2. Managing Yourself Part 2 

How do you manage yourself to ensure that your decisions, choices and responses lead towards success and positive outcomes for you, your team and your employer?

This session is about using your emotions, your intellect and your experience in concert with one another to achieve the kind of results you are looking for and at the same time achieving a much higher level of job satisfaction, motivation, personal development and fun.

You will learn some key concepts from NLP (Neuro Linguistic Programming) including:

• How to manage your state of mind to achieve positive outcomes
• How to deal with setbacks and frustrations in the workplace
• How to improve the way you think about issues and challenges to achieve more, using less effort
• How to select beliefs and model these to others in order to dramatically increase the levels of motivation in your team

3. Communications Part 1 

Did you know that 98% of all employees say that the biggest problem they have at work is poor communication. Most managers agree and when it comes to customers, who do you know who has not had a communication problem relating to some product or service.

So is it difficult? No. Communication Skills can be learnt quickly and easily. In fact most people already have the skills. The challenge is adopting the right attitude to communication.

Communications Part 1 will provide managers at every level with some simple to remember, easy to apply, principles. Specifically you will find yourself massively improving the way you:

• Listen to others to increase your influence
• Use empathy to resolve people management issues before they even start
• Develop finely tuned acuity. This is the ability to read other people, especially, increasing your ability to spot and resolve what they are not saying
• Using questions rather than answers to improve communication
• Managing the feedback process

4. Communications Part 2 

In this second session on communications, managers will learn how to deliver key messages more effectively so that people will understand and respond positively to these messages irrespective of their situation, personality or past experiences and beliefs.

The session utilises a range of techniques drawn from NLP, assertiveness and even hypnosis! Specifically you will learn how to:

• Enable others to communicate their true meaning and intentions without threat
• Manage anxiety and anger in others, so that they can communicate freely and constructively
• Say what you think, feel, want and need, simply and persuasively
• Positively influence outcomes irrespective of your position within an organisation or the seniority of the person with whom you are communicating

5. Leadership Part 1 

Leadership and management are two different elements that contribute to the success of any enterprise. Our view is that it is possible (though not necessarily desirable or efficient) to achieve success without management. But it is impossible to achieve success without leadership. You cannot be an effective manager without being a good leader.

In Leadership Part 1, candidates will focus on four key aspects of their leadership roles:

• Creating and communicating a Motivational Vision
• Addressing cultural norms and establishing clear values
• Positive modelling - acting as a positive example
• Attuning your team - this is about how you position yourself with the people you lead

6. Leadership Part 2 

Leaders play a key role in developing people, teams and the organisation as a whole to meet future challenges and demands. In this session candidates will be learning and practising the process of inspiring and enabling people to learn and develop the specific skills, knowledge and attitudes required for continued success.

This model of development forms the basis of any leadership strategy. All candidates will be required to develop a strategy for the future development of their people at several levels. They will also explore their current leadership style and learn how to adapt strategies and leadership style to utilise several variables including individual levels of skill, commitment, confidence, situational factors and the resources available.

7. Planning and Time Management 

Candidates will create work based plans identifying specific objectives, and their specific strategies for achieving these objectives.

They will review a range of time management techniques and apply those that fit with their personal preferences and the requirements of their organisation in terms of actual results and outcomes.

Specifically, candidates will:

Define objectives

Create key performance indicators (KPI's)

Plan how to communicate and implement these effectively

Create a performance monitoring feedback system

Review a range of time management systems and commit to selecting/creating their own time management system, to report back to the next session

8. Delegation and Coaching 

In this highly practical session, candidates will utilise all of the skills they have developed from the first seven sessions. They will review their current delegation practice, skills and beliefs and will then select some specific actions to implement on return to work.

Candidates will also learn the TOP DOG coaching model and demonstrate competence in this during the session. They will select a delegation/coaching project and report back on their progress in this work based project at the following session.

9. Performance Management and Improvement 

Candidates will require a copy of their organisation's performance management/appraisal process and any other related processes such as personal develop planners. Generic appraisal and performance management processes can be provided if these are not currently used within the organisation.

Candidates will plan and implement an improvement and/or development focused discussion with a fellow candidate, producing a coherent, specific action plan for future enhanced performance, utilising the skills from the previous sessions and demonstrating their ability to engage the 'employee's' skills, knowledge and motivational buy-in to the agreed actions.

The key aim of this session is to demonstrate in a practical way, the real value of using such processes as a vital and valuable management tool.

10. Creating a Continuous Improvement Team 

In this final session of the programme, candidates will learn the principles of continuous improvement philosophy. They will identify the resources they have, the types of personalities, strengths and shortfalls available to them and an appropriate project on which to focus their improvement activity.

They will also learn about team briefing skills, managing a continuous improvement meeting and about how to influence and present continuous improvement project proposals to decision makers.

Further sessions can be added according to the specific needs and focus of the candiates.

Fees

The fee for this programme is £7000 plus £50 per candidate.

All fees are subject to VAT at 17.5%.